Orders & Returns

Ordering
Orders placed by 2pm Monday through Saturday will be packaged and shipped the same day and in some cases, we even ship orders received after 2pm! Orders placed on Sunday will be shipped on Monday as our shipping carriers don't pick up packages on Sunday.

You can place your order online through this website, or if you have questions or concerns you can call the store at 561-848-0678 and placed your order over the phone.

Payments
We try to make it as easy to shop as possible, so we take almost every major form of payment. On our online store, you can pay with major credit cards including American Express and Discover, along with digital payment methods like PayPal, ApplePay, Google Wallet and ShopPay.

Returns
We offer no-hassle, 30-day returns, but some conditions do apply. We will accept new, unused and unworn merchandise, when accompanied with the original packaging. A receipt is not necessary. You can request a return through the emails you received when placing your online order or, if you are local, return items bought online directly to the store.

Warranty
For products manufactured by Florida Freedivers, we will honor our warranties directly. For other products, we will attempt to facilitate warranty issues on behalf of the customer. Please remember that for products that we don't manufacture, we can only faciliate the warranty but cannot force the manufacturer to honor all warranty claims.

Viewing Orders
When you buy online, your orders will be saved under your email address. You can refer to the emails you received during your purchase to access your orders. In addition, if you create an account on Florida Freedivers' website, you can access all your prior orders and update your shipping, billing and personal information.